Customer Service Specialist

Description

Company is looking for a Customer service specialist / Dispatcher to join their thriving team. The company is specialized in services mainly in the foreign market.

If you are a forward-thinking individual who enjoys working in fast-paced, collaborative environments, then this job is for you. Extensive training will be provided to new employees, so work experience in this field is preferred but not required.

Responsibilities

• Handle client inquiries through phone and email communication.
• Provide clients with information about services and rates when requested.
• Manage client documentation and data in a timely and accurate manner.
• Establish long-lasting relationships with regular and new clients.
• Execute other related duties and participate in special projects as assigned.

Requirements

• Strong communication and writing skills in the English language․
• Attention to detail and organizational skills․
• Client-focused approach․
• Basic computer skills․

You will get

• Full or part-time employment․
• Work from the office in Yerevan (non-remote)․
• Fixed base salary and competitive bonus system․
• Annual paid leave according to the RA Labor Code․
• Free training and resources to help you develop new skills․

Additional Notes

Please note that due to the time difference, mostly night shifts are available.