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Customer Advisor

Globbing LLC

Industry: Customer Support, Client Care
Deadline: 12/2/2023
City: Yerevan
Employment type: Full Time
Work schedule: Five-day workweek
Work experience: Not required
Job posting has expired

Նկարագրություն

Globbing is looking for a Customer Advisor who will work at our Service Center, providing the best quality service to our clients. Please note that there are two shifts - 9:30-18:30 and 13:00-22:00.

Պարտականություններ

  • Identify customer needs and answer customer queries
  • Introduce the services provided by the company
  • Assist customers with creating virtual accounts with the company and making online purchases
  • Explain features, advantages and benefits of the services offered by the company
  • Accept cash and credit card payments made by customers
  • Conduct cross sales activities by offering alternative and supplementing products to customers based on customer needs
  • Assist customers to pick up their received orders
  • Other duties as assigned

Պահանջներ

  • Bachelor’s degree
  • 1 year of related experience
  • Fluent in English, Russian and Armenian
  • Knowledge of Microsoft Office
  • Friendly and engaging personality
  • Be comfortable working with customers
  • Be confident, helpful and polite
  • Be able to work as part of a team
  • Be creative and proactive in generating new ideas and initiatives for improvements
  • Be honest and hardworking
  • Knowledge of Internet Search Engines

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