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Restaurant manager

Dvin Music Hall

Industry: Restaurants, Food Services

City: Yerevan

Employment type: Full time

Deadline: 12/23/2021

«Dvin Music Hall» LLS looking for a competent Restaurant manager to will oversee and manage the daily operations of the restaurant. You’ll ensure that the daily work is successful and cost-effective, paying attention to budget and time constraints.
A Restaurant manager is, above all, a project manager who understands marketing and promotion techniques. We want to see enthusiastic candidates with fresh ideas and organizational skills.

Responsibilities

  • Coordinate daily front and back of the house restaurant operations
  • Supervise the work of waiters, their assistants, cashiers, etc.
  • Deliver superior service, identify sales and value added opportunities and maximize customer satisfaction
  • Respond efficiently and accurately to customer needs
  • Regularly review service quality
  • Organize and supervise staff shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Ensure compliance with sanitary standards
  • Handle customer complaints, resolving issues in a diplomatic and courteous manner.
  • Train new and current employees on sales and customer service practices

Requirements

  • Skilled in project management
  • Computer savvy; proficient in MS Office/Word, Excel/
  • Outstanding communication and negotiation ability
  • Excellent organizational skills
  • Excellent knowledge of Armenian, English and Russian
  • A knack for problem-solving
  • Customer-service orientation
  • A team player with leadership skills
  • BSc/BA in PR, marketing, hospitality management or related field is preferred
  • Required candidate level: C level

How to apply?

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