We're hiring German and English Speaking Customer Support Representatives to join our dynamic team in Yerevan.
- Statistician: The ability to gather data and add data from both the customer and the company
- Counselor: Friendly attitude and proactively involved in assuring the happiness of the customers
- Law-abiding citizen: To respect the company`s rules and regulations regarding the handling of data
- Price Reviews: Once a ride is completed a driver has the option to accept the final rate shown in the app or send to price review if he/she believes there is an issue (too high/too low).
- We review these requests. We confirm either they are correct, email the driver for additional info, or in some cases call the driver.
- Language skills: knowledge of German (C1/C2) and English (B2) language
- Counselor: Friendly attitude and proactively involved in assuring the happiness of the customers. Fast thinker and ability to resolve situations as they come on the spot with a focus on attention to details
- Team player: Being comfortable collaborating with the team. Being proactive is a big plus (people skills is also a nice touch)
- IT skills: Knowledge of IT programs as well as fast fingers for typing
- Veteran: Previous experiences in customer support is a big plus
Competitive remuneration package, bonus system, as well as insurance for employees and their children;
• Pleasant work environment in a motivated team;
• Opportunity to work from home
• Opportunity for personal and professional development;
• Opportunity to build a career in an international company.
Interested candidates who meet the requirements are welcome to send their CV in German or English language before 10.09.2021.