US-based Commonwealth Casualty Company (https://www.commonwealthcasualty.com/) is looking for customer service specialists with a strong knowledge of the English language. Working hours will be from 20:00 to 05:00.
Transportation for night time will be provided․
- Answering inquiries from customers, solving problems, and providing outstanding customer support continuously
- Providing assistance and information to customers, answering their questions, suggesting solutions, or redirecting requests to other relevant staff
- Answering calls, entering client information into the database, verifying information, and maintaining the database
- Maintaining the quality of support by adhering to standards and guidelines for answering customer inquiries, recommending improved procedures
- Maintaining communication equipment by reporting problems
- Strong knowledge of English
- Outstanding customer service skills with customer focus
- Ability to analyze information and come up with solutions
- Positive, pragmatic, professional attitude with good interpersonal skills
- Ability to stay calm under pressure
- High attention to details
If your profile meets the mentioned requirements send your CV.