Shipping coordinator / Dispatcher

Trucking Zone

Industry: Logistics, Procurement, Transportation

City: Yerevan

Employment type: Full time

Deadline: 7/3/2021

Global Auto Transportation is a leading Auto Transport company established in 2006. Since then we have been trusted with the transportation of over 850,000 vehicles across the country. Our team is proud to stand among the top five Car Movers in the market. THIS IS NOT A REMOTE JOB! Please, include your resume while applying for this position. We will ONLY consider FLUENT ENGLISH-SPEAKING candidates.

Job Description:

We are seeking a highly motivated and dedicated dispatcher/sales representative to join our dynamic and professional team. The individual who will be considered for the position will be responsible for communicating with clients and drivers over the phone, presenting them with a pre-calculated quote and negotiating shipping terms, as well as booking and scheduling orders directly with shippers (absolutely no double brokering) You will only answer incoming or warm calls from shippers. You will make reservations for shippers and post it onto America’s national board for truck companies to accept the reservation. NO double brokering.

We will train you!

Responsibilities:

  • FLUENT IN ENGLISH with high skill levels in speaking and listening
  • Sales and Customer Service experience are a MUST
  • Process orders received via telephone, fax or email
  • Assist customers over the phone with scheduling and all other inquiries
  • Negotiate and book shipment while developing rapport with customers
  • Communicate and update customers regarding orders, pricing, pickup and delivery deadlines, etc.
  • Proactively pursue new prospect and existing customers to increase sales
  • Communicate with truck drivers to arrange to pick up and deliver of loads
  • Ongoing monitoring of pickups and drop-offs to ensure timely delivery

Preferred Skills:

  • High skills levels in listening and speaking IN ENGLISH
  • Effective negotiation skills
  • Ability to multi-task and yet be detail-oriented
  • Excellent verbal and written commination skills
  • Responsible, reliable, honest and professional
  • Excellent organizational, filing and follow up skills
  • Ability to work under pressure and in a fast-paced environment
  • Ability to work in a team under minimal supervision
  • Sales and customer service experience

Requirements:

  • FLUENT IN ENGLISH – SPEAKING AND LISTENING
  • Minimum 1 year experience in transportation industry
  • Must pass English Proficiency Test to be considered
  • Proficient in Microsoft Office
  • Sales experience
  • Customer service experience


Compensation:
20% commission of all sales.
Average sales are $20,000 a month

Employment type:
Full-time 6pm-4am

 

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