Account Manager

The Crowdfunding Formula

Industry: Customer Support, Client Care

City: Yerevan

Employment type: Full time

Deadline: 5/29/2021

Description

At TCF we are searching for Account Managers who are proactive and passionate about innovative products and ensuring customer success. You’ll act as a point of contact for partners, will build long-lasting, mutually beneficial collaboration with them, always striving to find the best solutions which fit the partners’ needs. 

To succeed in this position, you should have exceptional analytical skills and work ethics. You should be customer-centric, communicative, innovative and stress resistant with the ability to stay on top of industry trends and act as an expert. 

Responsibilities

  • To communicate with partners to understand their product specifications;
  • To collaborate with internal departments and deliver results in a timely manner;
  • To work on product positioning and strategy development; 
  • To analyze market trends and product performance;
  • Prepare and deliver reports with key account metrics;
  • Identify industry trends and make long-term, strategic suggestions

Requirements

  • Bachelor's Degree preferably in Business Management,
  • Marketing or equivalent work experience
  • Business writing and speaking skills in English
  • Clear communication and negotiation skills
  • Adaptability and critical thinking
  • Conflict management and resolution skills
  • Ability to collect, track, and analyze large amounts of data
  • Ability to build rapport and collaborate with others within the company and externally
  • Understanding of customer behaviors and industry trends
  • Self-motivated and able to thrive in a results-driven environment
  • Understanding of marketing, measurement and analytics, content management, digital marketing, and internet technology
  • excellent time and project management skills

Interested and matching candidates are requested to send their CVs to the mentioned email.

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