Manager of Client Services

Ford Armenia

Industry: Tourism, Hospitality

City: Yerevan

Employment type: Full time

Deadline: 2/15/2020

JOB DESCRIPTION

We are looking for a communicative Manager of client services who will be proactive and passionate about company services and the clients. The manager of client services will act as a point of contact for our clients developing a trusted advisor relationship with key accounts, customer stakeholders and partners.

Responsibilities

  • Be the lead point of contact and build long-term relationships with clients and partners.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Monitor the hospitality field in Armenia, prepare and present proposals of our services to clients.
  • Negotiate contracts with our clients and close agreements to maximize profits.

Qualifications

  • Higher education in  hospitality or a relevant field
  • Proven work experience as a Front desk Manager, Reservation Manager or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
  • Experience delivering client-focused solutions to customer needs
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills in English and Russian languages

Interested and matching candidates are requested to send their CVs to the mentioned email.

 

 

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ford215364@job.am
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