Logistics Agent


Industry: Logistics, Transportation

City: Yerevan

Employment type: Full time

Deadline: 1/8/2020


Onex is looking for Logistics Agent to join its team and ensure the smoothness of logistical operations through Russia-Armenia direction.


  • Drive a successful customer experience by assisting them in scheduling deliveries, ordering, and tracking.
  • Answer informatively and detailed to customers' inquiries via phone, e-mail, chat or in person.
  • Attentively plan the logistics, including transportation and scheduling.
  • Take ownership of anything from small technical issues to escalated logistical problems.
  • Maintain two-way instant communication with Russia-based warehouse.  
  • Keep the inventory organized and updated.


  • Bachelor degree from an accredited university
  • Computer knowledge and ability to easily navigate through the internet
  • Excellent knowledge of Armenian and Russian both oral and written is a must.

Communication and Customer focus skills

  • Ability to communicate correctly and clearly with all customers
  • Ability to concentrate - follow customers issues without distraction
  • Good composition skills - ability to compose a grammatically correct, concise and accurate written response 
  • Ability to prioritize customers needs
  • Demonstrate conflict resolution, negotiation and de-escalation skills
  • Excellent documentation skills
  • Work successfully both in a team and independently

Problem-solving skills

  • Effective problem-solving skills, including decision making, time management and immediate prioritization of tasks
  • Ability to approach problems logically and rationally
  • Organized and detail-oriented

Interested and matching candidates are requested to send their CVs to the mentioned email.

How to apply?

Log in or send your resume
Email is required
Password is required

Send your resume to