Logistics Agent

Onex

Industry: Logistics, Transportation

City: Yerevan

Employment type: Full time

Deadline: 1/8/2020

Description

Onex is looking for Logistics Agent to join its team and ensure the smoothness of logistical operations through Russia-Armenia direction.

Responsibilities

  • Drive a successful customer experience by assisting them in scheduling deliveries, ordering, and tracking.
  • Answer informatively and detailed to customers' inquiries via phone, e-mail, chat or in person.
  • Attentively plan the logistics, including transportation and scheduling.
  • Take ownership of anything from small technical issues to escalated logistical problems.
  • Maintain two-way instant communication with Russia-based warehouse.  
  • Keep the inventory organized and updated.

Requirements

  • Bachelor degree from an accredited university
  • Computer knowledge and ability to easily navigate through the internet
  • Excellent knowledge of Armenian and Russian both oral and written is a must.

Communication and Customer focus skills

  • Ability to communicate correctly and clearly with all customers
  • Ability to concentrate - follow customers issues without distraction
  • Good composition skills - ability to compose a grammatically correct, concise and accurate written response 
  • Ability to prioritize customers needs
  • Demonstrate conflict resolution, negotiation and de-escalation skills
  • Excellent documentation skills
  • Work successfully both in a team and independently

Problem-solving skills

  • Effective problem-solving skills, including decision making, time management and immediate prioritization of tasks
  • Ability to approach problems logically and rationally
  • Organized and detail-oriented

Interested and matching candidates are requested to send their CVs to the mentioned email.

How to apply?

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Send your resume to

onex215109@job.am
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