TITLE: CALL CENTRE AGENT
Armada LLC is looking for highly responsible, experienced, motivated
and energetic Call Center agents, who can contribute by his/ her enthusiastic and creative work within our team.
- Communicate with people by answering telephone calls to provide information.
- Maintain and improve quality results by adhering to standards and guidelines
presented by the company.
- Accomplish monthly target related results as required.
- Responsible for computer equipment and office etiquette environment.
- Update job knowledge by attending training sessions and participating in educational opportunities.
CALL CENTRE AGENT SKILLS:
- Fluent English Verbal Communication
- Telephone Skills, Listening Ability, Data Entry Skills, People Skills,
- Customer Focus, Customer Service, Attention to Detail, Professional
- Fluent English
- Professional telephone manner
- Capacity to work under time pressure
- Ability to achieve target goal and strict deadlines in an effective manner
- Analytical and strategic thinking
- Ability to set priorities and quick decision-maker in complex cases
- Compotator in using software systems
REMUNERATION/ SALARY: Highly competitive fixed salary + transportation + bonuses.
WORKING HOURS: 6.45 pm-3.30 am
WORKING SCHEDULE: Monday till Friday