Call Centre Agent

Armada LLC

Call Centre Agent

Armada LLC

Industry: Customer Support, Client Care

City: Yerevan

Salary: Highly competitive

Published: 7/31/2019

Deadline: 8/30/2019

TITLE: CALL CENTRE AGENT

DURATION: Long-term

JOB DESCRIPTION:
Armada LLC is looking for highly responsible, experienced, motivated
and energetic Call Center agents, who can contribute by his/ her enthusiastic and creative work within our team.

JOB RESPONSIBILITIES:

  • Communicate with people by answering telephone calls to provide information.
  • Maintain and improve quality results by adhering to standards and guidelines
    presented by company..
  • Accomplish monthly target related results as required.
  • Responsible for computer equipment and office etiquette environment.
  • Update job knowledge by attending training sessions and participating in educational opportunities.

CALL CENTRE AGENT SKILLS:
● Fluent English Verbal Communication
● Telephone Skills, Listening Ability, Data Entry Skills, People Skills,
● Customer Focus, Customer Service, Attention to Detail, Professional


REQUIRED QUALIFICATIONS:

  • Fluent English
  • Professional telephone manner
  • Capacity to work under time pressure
  • Ability to achieve target goal and strict deadlines in an effective manner
  • Analytical and strategic thinking
  • Ability to set priorities and quick decision-maker in complex cases
  • Compotator in using software systems

REMUNERATION/ SALARY: Highly competitive fixed salary + transportation + bonuses.

WORKING HOURS: 7.00pm-3.00am
WORKING SCHEDULE: Monday till Friday

 

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