Contact Center Specialist

DIGITAIN

Contact Center Specialist

DIGITAIN

Industry: Customer Support, Client Care

City: Yerevan

Published: 3/19/2019

Deadline: 4/25/2019

Description

Digitain Holding Limited is seeking for energetic and highly motivated specialists to join its Contact Center. 

Responsibilities

  • Customer support through online chat, phone call and e-mail; customer inquiries include information on services, games, bets and other products/services provided by the company
  • Support to the company bet shop employees via incoming calls only
  • Handle incoming calls related to the company and transfer to corresponding departments, if needed

Requirements

We need a candidate that is:

  • A natural communicator
  • Confident and can-do, with a natural ability to deliver an excellent customer service
  • Proficient in Armenian, Russian and English languages (written and verbal)
  • With good knowledge of MS Office (Word, Excel) will be an asset
  • Responsible
  • Able to work under pressure

Additioal Notes

The job includes following shifts:

09:00 - 18:00
10:00 - 19:00
11:00 - 20:00

We offer:

  • 2 weeks intense dedicated training to set you up for success
  • Free lunch
  • Fun, high-energy work environment
  • Continuous mentoring and development
  • Referral bonuses

How to apply?

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